:root{--bg: #eef2ff;--surface: #ffffff;--text: #1f2937;--muted: #6b7280;--primary: #4f46e5;--primary-dark: #4338ca;--success: #059669;--success-bg: #d1fae5;--error: #dc2626;--error-bg: #fee2e2;--border: #e5e7eb;--shadow: 0 20px 45px rgba(79, 70, 229, .12)}*{box-sizing:border-box}body{margin:0;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background:linear-gradient(180deg,#eef2ff,#f8fafc);color:var(--text)}.app-shell{min-height:100vh;padding:32px 20px 120px}.layout{max-width:760px;margin:0 auto;display:grid;gap:24px}.hero{text-align:center}.eyebrow{margin:0 0 8px;color:var(--primary);font-size:.85rem;font-weight:700;letter-spacing:.08em;text-transform:uppercase}.hero h1{margin:0;font-size:clamp(2.5rem,8vw,3.5rem);color:var(--primary)}.subtitle{margin:12px auto 0;max-width:560px;color:var(--muted);line-height:1.6}.service-status{text-align:center;border-radius:12px;padding:12px 16px;font-size:.92rem}.service-status.online{background:var(--success-bg);color:var(--success)}.service-status.offline{background:var(--error-bg);color:var(--error)}.service-status.offline p{margin:8px 0 0;font-weight:400}.card{background:var(--surface);border:1px solid var(--border);border-radius:20px;box-shadow:var(--shadow);padding:28px}.form-card h2{margin:0 0 8px}.form-help{margin:0 0 24px;color:var(--muted)}.verification-form{display:grid;gap:18px}.verification-form label,.verification-form fieldset{display:grid;gap:8px;font-weight:600;font-size:.92rem}.verification-form fieldset{border:1px solid var(--border);border-radius:14px;padding:16px;margin:0}.verification-form legend{padding:0 6px}.verification-form input,.verification-form select{width:100%;padding:12px 14px;border:1px solid var(--border);border-radius:12px;font:inherit;background:#fff}.verification-form input:focus,.verification-form select:focus{outline:2px solid rgba(79,70,229,.25);border-color:var(--primary)}.submit-btn{margin-top:8px;border:none;border-radius:12px;padding:14px 18px;font:inherit;font-weight:700;color:#fff;background:linear-gradient(135deg,var(--primary),var(--primary-dark));cursor:pointer}.submit-btn:disabled{opacity:.7;cursor:not-allowed}.message{margin-top:18px;padding:14px 16px;border-radius:12px;font-weight:600}.message.success{background:var(--success-bg);color:var(--success)}.message.error{background:var(--error-bg);color:var(--error)}.assistant-bot{position:fixed;right:24px;bottom:24px;z-index:20}.assistant-toggle{width:56px;height:56px;border:none;border-radius:50%;background:linear-gradient(135deg,var(--primary),var(--primary-dark));color:#fff;font-size:1.6rem;cursor:pointer;box-shadow:var(--shadow)}.assistant-panel{position:absolute;right:0;bottom:72px;width:min(360px,calc(100vw - 32px));background:var(--surface);border:1px solid var(--border);border-radius:18px;box-shadow:var(--shadow);padding:18px}.assistant-header{display:grid;gap:4px;margin-bottom:14px}.assistant-header span{color:var(--muted);font-size:.9rem}.assistant-steps{background:#f8fafc;border-radius:12px;padding:12px 14px;margin-bottom:14px}.assistant-steps p{margin:0 0 8px;font-size:.92rem}.assistant-steps p:last-child{margin-bottom:0}.assistant-faq{display:grid;gap:8px;margin-bottom:12px}.assistant-faq button{text-align:left;border:1px solid var(--border);background:#fff;border-radius:10px;padding:10px 12px;cursor:pointer;font:inherit;font-size:.88rem}.assistant-faq button.active{border-color:var(--primary);background:#4f46e514}.assistant-answer{margin:0;color:var(--muted);line-height:1.5;font-size:.92rem}@media(max-width:640px){.card{padding:22px 18px}.assistant-bot{right:16px;bottom:16px}}